Question 1

What is included in HelpSquad's IT support?

Accepted Answer

We never limit your number of support requests. Get the help you need as often as you need it via email, phone, or chat. Our IT support services helpdesk is there to quickly address those frustrating technology issues that always seem to come up at the worst time.

Question 2

Where is your support team based?

Accepted Answer

Never deal with overseas IT resources. Our experienced IT professionals are right here in the U.S., with the knowledge and skills to handle all your technology needs.

Question 3

How much does IT support cost?

Accepted Answer

Get all the IT support managed services your business needs for one predictable per-user fee. Plans start at $99 per user per month, and we offer lite licenses for employees or contractors who need minimal IT support for just $39 per month.

Question 4

Do you offer onsite support?

Accepted Answer

Sometimes, you need someone in the room. We offer flexible on-site support that ensures you have the help you need, and our Enterprise plan includes four onsite support hours every month.

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